Leonardo Royal Hotel Birmingham - formerly Jurys Inn
Hva gjestene sier
Bedroom was very luxurious
Christopher
februar 2025
Me and my little boy stayed in the executive suite, a beautiful spacious room with A LOT more amenities than any hotel I’ve stayed in before. We were greeted on arrival with a prosecco and lemonade for my son. Tv with YouTube, Netflix etc, free WiFi, free gym. The quality of everything in the rooms was great, even little details like a notepad and pen, coffee machine, iron and ironing board etc.
Milly
april 2025
We were on the 13th floor, and we could still hear the music from the clubs. A warning would be to other guests if you got a lower floor it will be a lot louder. The room was lovely and very comfortable. I upgraded to the larger bed, and it did not disappoint. What I personally did not enjoy was the several emails on the lead up and during my stay. It was the constant that you can upgrade for 25 pounds. If i wanted to upgrade, I would. Also, the extra 15 pounds each for breakfast was a little on the dear side. I would stay again. Staff were really friendly and helped with no problems. Great location, centre to everything.
Thomas
april 2025
I was pleasantly surprised to get a free upgrade to an executive room when I checked in which was lovely. The hotel is great if you're attending an event at the arena (as I did!) as it's only a short walk away, across the road and along the canal. The room was comfortable and and clean, and the extra bits in the executive room were nice too. Didn't have breakfast so can't comment on that. Overall I would definitely stay there again if I was going to the arena.
Lauren
april 2025
I initially was given a room underneath the plant room or something like that. It was absolutely, ridiculously noisy and it sounded like a tumble dryer was rattling non-stop really loudly. Your duty manager on the day was amazing, and kindly moved me to another more suitable room And it all worked out really well. However, if I asked for a quiet room in the first place when I booked, I certainly didn’t get it.
Linda
april 2025
Clean, lovely bathroom, pleased with the added extras such as shower gel, body lotion, bottled water and coffee machine. Fabulous bed, air conditioning a godsend.
Niki
april 2025
Staff were really friendly from the moment I arrived to check in to check out. Nothing was too much trouble for them. My room was on the 4th floor and really spacious, lovely and clean throughout. Loved the rainfall shower in the bathroom!! Bathroom was a great size aswell. Although my room was main street side of hotel from the 4th floor there was no noise from the street/bars etc.... Perfect location to get to The Utilita Arena. Was a few mins down a couple of side streets and across the river bridge. Tesco express/sainsbury's 1 min walk away and plenty of bars/takeaways etc if you are after any of that!! I will 100% be staying here again due to friendlyness, access to everything inc buses/trams etc.
Babs
april 2025
The customer service and customer experience is out of this world! can not recommend thus hotel enough. For the price we paid I felt like royalty. Emma at reception is an absolute diamond for making sure my booking was correct and the upgrade for my friends birthday. She is a keeper and should get a promotion.Great hospitality skills. the location is spot on breakfast was soo tasty and fresh. security was great I felt safe. We got back from a concert quite late and needed a fresh coffee and tea the stuff were super helpful and got us a fresh brew from a coffee machine. Emma and the staff that was there on the morning of 19 April doing the check in you are fab keep up the good work. The smiles and welcomes were appreciated. I will definitely be booking again.Thank you
Abigail
april 2025
The staff are lovely and helpful. The bed was comfy and room very clean 👌
Tanya
oktober 2024
As a group of 4 women we all commented on the fact how safe we all felt by the security on the door was a nice touch we split up once we all got bk into hotel to grab some food the other two ladies went to grab the food and when coming back a man tried to follow them in the lift and they told security that he was acting strange and was asking what room they was in security was prompt and said to the gentleman let's get the ladies in the lift first and then waited till they got off before allowing the man to get in reception staff was excellent room was spacious bathroom was excellent overall had a great time there couldn't hear any traffic or music perfect night at the hotel
Paige
august 2024
Bestill nå