Leonardo Royal Hotel Birmingham - formerly Jurys Inn

The staff are lovely and helpful. The bed was comfy and room very clean 👌

Loved my room, bed and extras provided or available if needed. The bar and lounge area was fab, location ideal for what I needed but be aware of noise from the busy street & bars close by. Breakfast offering was fab, although took a while to figure out where everything was and what the system was as you're not shown to a table & nothing is explained or served to you. Reception staff helpful and friendly.

This hotel is in the perfect location, from a walk along the canal, visit to the ICC, or a walk into town. Tram and buses run along the street every 8 minutes. Staff were very friendly and explained the amenities. Rooms were spacious and boasted a small coffee machine ideal for coffee lovers like myself. The rooms were clean and well presented. A bottle of water was offered in the room, and it also had a fridge. There were nightclubs along the street playing loud music, but once in the room, it was faint and didn't disturb us. Breakfast in the morning was plentiful and hot. We are already planning a return

I like the hotel for location, the rooms are fairly spacious. Staff will accommodate guests needs if possible.

We were on the 14th floor. The room exceeded expectations and we upgraded to an executive superior room for a £2 fee. it did not disappoint - at all. It was luxurious, comfortable (especially the bed), clean, stocked up with coffee pods, tea/coffee/milk, every glass you could every need, bathrobes, hairdryer, iron and board. Everything you could every want or need was catered for. You could order room service and the nespresso machine was an added bonus complete with pods. The duty Manager Richard Westley was the most accommodating, sincerely kind and thoughtful person we have ever met, especially as I have mobility issues. He thoroughly orientated us to the hotel and its facilities, made sure I knew what to do in the event of a fire and where to go with my wheelchair. I could not have felt more safe. I really appreciate his kindness. This man needs a promotion! The unlimited breakfast was fantastic, very tasty and hot. Even the coffee was perfect. I have not ONE single complaint for this property and I will recommend it to all of my family and friends visiting the area in the future. I will never use another hotel in this area for its location and facilities. so easy to get to and the added bonus of a private car park was amazing. For those of us with disabilities, go here - they are amazing and very accessible friendly. if I could give this place a higher rating I would have. 10 stars not 5 !!